Shipping, Returns and Core Charges
Shipping
We ship UPS and USPS. Choose your shipping option at checkout. We can send tracking information once your order has shipped - just call or email and ask.
International orders
Our checkout only quotes shipping inside the USA. If you are outside the USA, choose Local Pickup at checkout and put your country and address in the order note. We will get a shipping estimate, invoice you for it, and ship as soon as the invoice is paid.
Returns
Please call or email before returning anything. If a part arrived damaged or we sent the wrong part, we will either have you ship it back or replace it at no cost to you. If you ordered the wrong part, you are responsible for return shipping and a 15% restocking fee.
Core charges
Some rebuilt parts carry a core charge. You have two options: send us your old part ahead of the order with your name on it, or pay the core charge with your order. If you pay the core charge, we ship right away with a core tag to put on your old part. Ship it back to us and we refund the core charge when it arrives. Cores must be clean and rebuildable.
Questions
Call 216-889-4666 or email wc@spridget.com. The Winner's Circle, 2217 Langdon Farm Rd, Cincinnati, OH 45237.
